---
title: "Inbound email integration for Grafana IRM | Grafana Cloud documentation"
description: "Configure Inbound email integration for Grafana IRM to create alert groups from email messages"
---

> For a curated documentation index, see [llms.txt](/llms.txt). For the complete documentation index, see [llms-full.txt](/llms-full.txt).

# Inbound Email integration for Grafana IRM

Inbound Email integration consumes emails from a dedicated email address and creates alert groups from them.

> Note
> 
> Each email creates one alert group in one integration. If you send one email to more than one Inbound Email address, IRM creates an alert group for only one of those integrations. Send a separate email to each integration address to create an alert group in each.

## Configure required environment variables

Refer to Inbound Email Setup documentation for details.

## Configure Inbound Email integration for Grafana IRM

1. In Grafana IRM, navigate to **IRM > Integrations > Monitoring Systems**
2. Click **+ New integration**
3. Select **Inbound Email** from the list of available integrations
4. Get your dedicated email address in the **Integration email** section and use it to send your emails

## Grouping and auto-resolve

Alert groups will be grouped by email subject and auto-resolved if the email message text equals “OK”. This behavior can be modified via custom templates.

Alerts from Inbound Email integration have the following payload:

JSON ![Copy code to clipboard](https://grafana.com/media/images/icons/icon-copy-small-2.svg) Copy

```json
{
  "subject": "<your_email_subject>",
  "message": "<your_email_message>",
  "sender": "<your_email_sender_address>"
}
```